What does ‘bank-grade’ security / encryption mean?
We understand trust is the foundation of our relationship with our customers. We value the confidence you have put in us and take the responsibility of protecting your information seriously. Respect for security and privacy has been built with our business since the beginning. We have ensured the very best security measures and practices have been implemented to protect sensitive information.
‘Bank-level’ security means The Life File adheres to the same or better security encryption standards as your bank. We routinely conduct security audits to ensure we meet these standards at all times. In additional to routine internal audits, we pay third parties to conduct additional security testing and external assessments to ensure the highest possible standards of security.
Securing your Data at Rest
We encrypt your data at rest, meaning when the data is in your Life File vault, only you can access it.
Securing Your Data in Transit
The Life File employs several security measures to help safeguard the authenticity, integrity and privacy of data in transit. Data in transit is when your data is moving over the internet from the user to The Life File. When it is moving, it is encrypted and no one is able to read that information.
Nominee, Adviser Access
Your Nominees and Advisers will have only have access to what you choose to share with them. You can revoke access to this at any time.
The Life File Access (End-to-end encryption)
Our team will have no access to view your files. Your files and documents are secured with locks, and only you have the special keys required to unlock and view your files and documents. For additional protection and security, every file has a unique lock and key.