How do I report a technical issue or bug?

 

Occasionally, you may experience a problem with the SecureTheFile website or service. If you notice an issue within your dashboard or on the Website, you have the ability to report the issue directly to us either by emailing us about the issue or by using the ‘Report a Problem’ tool. You can also report security risks, abuse risk bugs or technical issues. Reporting a problem notifies our technical teams to investigate the issue and work on resolving the issue as soon as possible.

 

If you would like to email us to report an issue, please contact support@securethefile.com  or navigate to the ‘Contact us’ section on our homepage.