How does billing work?


SecureTheFile uses GoCardless to take and facilitate all payment processing. GoCardless is the world’s leading Direct Debit processor and is trusted by some of the world leading brands. They process over $10bn in transactions per year and count 40,000 businesses as customers.


SecureTheFile has carefully reviewed their operational and security measures to ensure they are compliant with our own high standards.


The SecureTheFile team will never have access to any of your billing information such as your account number or sort code – these are stored and managed directly with GoCardless’ platform, which is authorised by the Financial Conduct Authority, is ISO27001 certified, is backed by the Direct Debit Guarantee scheme, harnesses the same levels of encryption as SecureTheFile and utilises Safeguarded bank accounts for any client monies.


GoCardless informs SecureTheFile when users have authorised a direct debit mandate, this updates our own internal systems. SecureTheFile are automatically renewed on a monthly basis.